Returns & Exchanges
At The Oaks Apparel Co., we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
Ship It Back
Print the prepaid shipping label generated by the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing